Throughout the duration of this project, the Bb migration team will develop and/or adapt the following:
Blackboard Systems will be installed on the Managed Hosting platform. Each component is fully integrated and synchronized for an optimized user experience.
- Bb Learning Management System
- Bb Community Engagement System
- Bb Content Collection System
- Bb SafeAssign Plagiarism Checking System
- Bb Collaborate Virtual Classroom System
- Bb Mobile System (basic)
Building Blocks enable supplemental systems to integrate with Blackboard. These include Starfish, Respondus Lockdown Browser, TaskStream and SMARTHINKING. Communication is critical in providing detailed information early in the process to ease the faculty concerns. This communication will emphasize what to expect and the benefits of change to faculty and staff.
Training includes weekly sessions and full-day Bb boot camps. Additionally, the migration project will include knowledge base articles and user guides and steps to export/import ANGEL courses to Bb.
Support includes frequently asked questions for faculty and student users, demonstration videos and user guides. Additionally, the migration project will include an escalation protocol for help desk issues to define Tier 1 (e.g., password reset, user accounts, course enrollment) vs. Tier 2 (e.g., system outages) tickets.
Blackboard will provide orientation materials, which we will adapt to create a Virtual Student Orientation module. This will be available to any user, including guests, to learn about Bb 9.1.
In collaboration with the Center for Excellence in Teaching in Learning, Academic Computing will provide weekly Walk-In Clinics for faculty. These open door workshops will be hosted within the CETL lab and faculty are invited to walk-in at any time to seek help for their ANGEL-to-Bb course conversion.