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- Identify new technology that will allow us to increase student, faculty, and staff satisfaction, improve operating efficiency, reduce costs, and generate new revenue opportunities.
- Improve existing programs and create new opportunities to integrate Auxiliary Services' operations with the University's mission of teaching, research, and services.
- Successfully manage University resources while providing the highest levels of quality, value, innovation, and excellence in the products and services we provide.
- Conduct auxiliary needs and assessments/services derived by students, faculty, and staff by performing customer service surveys and other processes to solicit feedback.
- Efficiently and effectively manage all auxiliary accounts by determining the fiscal requirements of each auxiliary operation and monitoring annual expenditures.
- Efficiently and effectively manage all auxiliary contracts by ensuring that for existing contracts, all goods and services are provided in accordance with contractual terms and conditions and that future contracts allow for increased or enhanced commission revenue, investment dollars, in-kind services, scholarships, internships, employment opportunities for students, and endowment fund contributions.
- Communicate key auxiliary services initiatives and actions by developing a website and informational newsletter for the University community.
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