What is Live@edu?

Live@edu is a service offered by Microsoft for use by Bowie State University students. It includes many different services such as email, file storage, collaboration tools and many others

Why did we move to Live@edu?

We moved to Live@edu for many different reasons, but below are some of the main reasons:

Email For Life
Your email account will now remain active forever. In the past we were forced to remove student email accounts 180 days after graduation. By moving to Live@edu we have the ability to keep your email active for as long as you want.

More Storage! Tons of Storage!

Previously we could only give students 500MB for email storage and another 500MB for file storage. With Live@edu you get 10GB of storage for email plus another 25GB for file storage.

Collaboration Tools

You now have the ability to take full advantage of IM, voice and video chat features via Outlook.com and Windows Live Messenger. You can also create workspaces to share with other students if you're working on a project together.

Anywhere Email Access

You now can access your email via Microsoft Outlook, Microsoft Entourage, Mac Mail and many other email clients. You can also connect your mobile device such as your iPhone, Windows Mobile phone, Blackberry and any other time of phone that supports  either Exchange, POP or IMAP.

 

What is my Windows Live ID?

Your Windows Live ID is your primary email address. Your primary email address is in the format Username@students.bowiestate.edu.

Will my email address change for Live@edu?

All students on the Live@Edu system will be using a new email address format. The new format has a new domain name: @students.bowiestate.edu. The username portion of the email address will stay the same.     

Please be aware that your email address will be changed to Live@Edu in the BSU Online course management system for the Summer 2010 term and beyond. 

How do I access my Live@edu account for the first time?

To access the new Live@Edu system students should go to http://bulldoglive.bowiestate.edu and login using their new email address: i.e.username@students.bowiestate.edu.  The password is the same as your network and BullDog Connection passwords.

  • If you change your password in the @students.bowiestate.edu email system your network and Bulldog Connection password WILL NOT be changed.

  • If you change your password at the Bowie State University Help Desk for the network and Bulldog Connection accounts, your password in @students.bowiestate.edu system WILL CHANGE.

What are the step by step login instructions for first time users?

Instruction to Log in to New Bulldog Live Account

1. Type inwww.bowiestate.edu in your web browser. Once the BSU home page loads, click the BSU Email link at the top of the page.

email_step1

2. Select NEW STUDENT EMAIL:

 email_step2

3. First Login

email_step3

Login using their new email address: i.e.username@students.bowiestate.edu. The password is the same as your network and BullDog Connection passwords. After your log into the system, you have to fill out the wizard to confirm identity.

  • If you change your password in the @students.bowiestate.edu email system your network and Bulldog Connection password WILL NOT be changed.

  • If you change your password at the Bowie State University Help Desk for the network and Bulldog Connection accounts, your password in @students.bowiestate.edu system WILL CHANGE.

Support information

IT Helpdesk 301-860-4357 or help@bowiestate.edu The Division of Information Technology will continue to make the new email transition as seamless as possible to the entire community and is excited about all the new rich features that Bowie State students will be able to enjoy!

I can't access my email. What's going on?

Please see Instruction to Log in to New Bulldog Live Account . Documentation for further information about accessing your new Live@edu account. Please call Help Desk 301-860-help(4357)

How can I find out all the new features of the student email system?

To find out more information about Live@edu, including tutorials ranging from how to send an email to how to connect your mobile device to your account, please go to http://help.outlook.com.

What email address is in the PeopleSoft and ANGEL systems?

Both PeopleSoft and ANGEL have been updated with the new student email format.

Someone told me they sent me an email but I haven’t received it?

Make sure you check your junk email. 

How long will my current @bowiestate.edu email address stay active?

Timeline

October 1, 2009      

Division of Information Technology will create email accounts for new and existing students in Live@Edu.

October 2, 2009

Grace period starts

  • During the grace period Bowie State’s current students who have registered for classes for fall 2009 will have access to both email accounts, in Live@Edu and on Bowie State’s “old” system.

  • Students are urged to make a first login to Live@Edu and forward all of their email from “old” Bowie State accounts to new Live@Edu accounts.

  • Students should notify their contacts of their new address.

October 2, 2009      

Email accounts in the “old” system will be auto-forwarded to Live@Edu accounts.

March 1, 2010  GRACE PERIOD ENDS 
Accounts in the “old” Bowie State Student Email system will be purged and NO LONGER BE ACCESSIBLE.

Who do I contact if I have additional questions?

Support information

IT Helpdesk 301-860-4357 or help@bowiestate.edu The Division of Information Technology will continue to make the new email transition as seamless as possible to the entire community and is excited about all the new rich features that Bowie State students will be able to enjoy!