Welcome to the Information and Academic Support Systems Enterprise Support Services. We are the one-stop shop for all of your technology needs on campus. Information and Academic Support Systems is dedicated to providing quality service to the students, faculty, and staff of BSU in a timely manner. You may submit your request for service several ways:

• Phone: 301-860-4357 (301-860-HELP)
• Email: help@bowiestate.edu
• Walk-in: Thurgood Marshall Library, Lower Level, 2nd Floor

Information and Academic Support Systems Support Services receives calls from faculty, staff, and students and filters those calls to the responsible division. All calls are prioritized using our issue ticketing system; therefore, the duration of your wait time will depend on how critical your issue is and the order in which your call was received.

Information and Academic Support Systems Help Desk Office is open Monday, Tuesday, and Thursday from 8 a.m.-6 p.m., Wednesday from 8 a.m.-7 p.m., and Friday from 8 a.m.-5 p.m.