A session and its recording must be set to “shared” status in order for it to function or play in another course, whether or not this course is offered concurrently or subsequently to the present term. Edit the session in the original course shell to include the new course(s) that need to play the recoding.
Instructor has posted a session link instead of a recording link. When students click the link, they open an empty room. Mouseover the link to see if it says "session.jlnp" or "recording.jlnp.”
The recording has no sound or users cannot hear the instructor. Run an audio check before a session to make sure the microphone works. Click the TALK button before actually talking.
If there's an echo sound when users talk, then someone's microphone is open. Make sure only one microphone is open at a time to avoid the echo.
Recordings may seem to disappear from the archive. Change the date settings when searching to reflect the time period when the recordings were actually made. This should produce the recordings. If an instructor is using the search board to locate a specific session or recording, please remember results are limited to the scheduled sessions or available recordings listed in the course you are in.