Jan 25 2022
Communication Series: Communication Strategies
10:00 AM - 11:00 AM
Communication Strategies will provide participants with an understanding of the impact that their communication skills can have on others. This training course includes: identification of common communication problems; developing skills to ask questions; learning what their non-verbal messages are saying; developing skills in listening actively and empathetically to others; enhancing the ability to handle difficult situations; and dealing with situations assertively.