Contact Us

Locations & Hours of Operation

Below are listed the locations and hours of operations of various services within the Division of Information Technology. 

 

DoIT Service Desk (Help Desk)

301-860-HELP/(301-860-4357) 
helpdesk@bowiestate.edu 

Technical Support Portal (Preferred for Faculty & Staff - Login Required) 
Thurgood Marshall Library Basement Level, Room 090 

Fall and Spring

  • Monday – Thursday - 8:00 AM — 10:00 PM
  • Friday - 8:00 AM — 5:00 PM
  • Saturday - 9:00 AM – 6:00 PM
  • Sunday - 9:00 AM — 6:00 PM

Summer

  • Monday – Thursday - 8:00 AM — 8:00 PM
  • Friday - 8:00 AM — 5:00 PM
  • Saturday - 9:00 AM – 6:00 PM
  • Sunday - CLOSED

 

Academic Computing & Online Course Support
(Blackboard Learn, iCAN, Starfish)

  • Monday - Friday 8:00 AM — 5:00 PM

 

Classroom Technology Support 

Fall and Spring Semesters: 

  • Monday - Thursday 8:00 AM — 8:30 PM 
  • Friday 8:00 AM — 5:00 PM

Summer Semester:

  • Monday - Friday 8:00 AM — 5:00 PM

 

Computer Labs

Go to Computer Labs Page

 

Telecommunications 

  •  Monday - Friday 8:00 AM — 5:00 PM

 

DoIT General Office Hours

  • Monday - Friday 8:00 AM — 5:00 PM