Hours of Operation
- Monday – Thursday 8:00 AM — 10:00 PM
- Friday 8:00 AM — 5:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 9:00 AM — 6:00 PM
Due to the COVID-19, the Help Desk will only be providing remote support and no walk-ins are accepted at this time.
Thurgood Marshall Library 1st Floor, Room 090
See Campus Map.
We have four ways to request help:
- Log a Ticket Online (preferred for Faculty & Staff)
Web Address: https://support.bowiestate.edu
- Email firstname.lastname@example.org
- Call 301-860-HELP/(301-860-4357)
- Walk-in - Due to the COVID-19, the Help Desk will only be providing remote support and no walk-ins are accepted at this time.
All calls are prioritized using our issue ticketing system therefore, the duration of your wait time will depend on how critical your issue is and the order in which your call was received.