COVID-19 Update

All university offices have resumed in-person operations. Students, faculty & staff must be fully vaccinated or have an approved exemption to return to campus in the fall.

Help Desk


Hours of Operation
Updated: 07/30/21

  • Monday – Thursday 8:00 AM — 10:00 PM
  • Friday 8:00 AM 5:00 PM
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 9:00 AM 6:00 PM


Due to the COVID-19, the Help Desk will only be providing remote support and no walk-ins are accepted at this time.

Thurgood Marshall Library 1st Floor, Room 090

See Campus Map.

Get Help

We have four ways to request help:

All calls are prioritized using our issue ticketing system therefore, the duration of your wait time will depend on how critical your issue is and the order in which your call was received.